Installing Cisco Call Manager For Non-Cisco Folks

Well, one day I built my OCS 2007 R2 Lab, and was very happy with it, except one thing… The Voice part!

The challenge was that after I configured the mediation server, I need to confirm it’s working fine and would interact with the IP GW/ IP PBX successfully.

After googling around and binging around, It worked for me -thanks God- and the virtualized Cisco Communications Manager (or Cisco unified Communications Manager Installation  CUCM) took its place in the lab, and configured to work with the mediation server.

In this article I will introduce to you how to setup Cisco Unified Call Manager on a virtual machine, and how to do simple post installation steps,But my guess is that you will use this not on your OCS 2007 R2 Lab, but in the Lync Server 2010 lab instead, right? Winking smile

Important Note: I ended the subject with: For Non-Cisco Folks” because my scope about installing, and configuring CUCM was for LAB purpose only, If you attend to implement this in production, you better consult a Cisco CUCM expert.

First: You will need:

– VMWare Workstation installed on your PC (I used version 7.x).

– Cisco unified Communications Manager Installation DVD (I Used Cisco unified Communications Manager  version 6.0.1.2000-4)

 

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Installation:

Create a new virtual machine with these configurations:

  1. OS: RED HAT Enterprise Linux 3
  2. HDD: 80 GB
  3. RAM: 1 GB
  4. NIC: 1
  5. CD: Use CUCM6.iso
  6. Floppy: Remove floppy

Now start the VM, it should boot from the CUCM6 DVD,

Go with the installation as mentioned in the coming screenshots (Click on image to enlarge),

but note that, the mouse courser is for indication only, you need to use Tab/Space keys on your keyboard to navigate/select.

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Select the proper time zone:

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Enter the static IP for the CUCM:

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For simplicity, I used UserName:Admin, whenever I asked for a username, and  Password:P@ssw0rd whenever I asked for a password.

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Fill Organization Info:

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Configure Time:

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Now, give it a while, till the next screen appears:

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Congratulations, Now installation completed successfully, you can logon now with the username and password provided while installation, here’s a couple of commands you may need to use:

 

Query IP Config

Show Network eth0

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Shutdown The System

Utils System Shutdown

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Restart The System

Utils System Restart

 

Access the Web Interface:

Now go to any other virtual machine in the same network, open your Internet Explorer and enter the CUCM IP in the address bar, then click on the link as below:

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Enter the Username and password :

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From this web interface you can configure CUCM to work with your OCS infrastructure, but first you need to do few steps and the server will be ready.

Post Installation Steps:

1- Confirm Available Licenses:

  1. Go to the Cisco Unified Administration Page
  1. Go to ‘System > Licensing > License Unit Report

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2- Enable Necessary services

  • Go to the Cisco Unified Serviceability Page
  • Go to ‘Tools > Service Activation’
  • Check the services you would like to Activate (Or check all the services)
  • Click ‘Save’

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3- Remove Dependency on DNS and Hostname

  1. Go to the Cisco Unified Administration Page
  2. Go to ‘System > Server’
  3. Change the hostname to the IP address of the CUCM Server
  4. Go to ‘System > Enterprise Parameters’
  5. Scroll down to the ‘Phone URL Parameters’ Section
  6. Change the hostname in the URLs to the IP address of the CUCM Server
  7. Click ‘Save’

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4- Enable IP Phones Auto-Registration

  1. Go to the Cisco Unified Administration Page
  2. Go to ‘System > Cisco Unified CM’
  3. In the Auto-Registration Information.
  4. Define a range of phone numbers so CUCM can assign phone numbers automatically (in the below example: 3001 to 3010), and save settings.

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For now, you can start and configure your softphones and do phone to phone calls,

next you can configure Exchange UM/Lync/OCS integration, or whatever your lab is.

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